Your Return To Healthfix – Unvaccinated & Partially Vaccinated Clients

As NSW begins it roadmap back to our new normal. We want your experience at Healthfix to be easy, seamless and safe. We understand the inconvenience that having to explain your vaccination status everywhere you go is. So here’s our plan to seamlessly get you in the clinic and achieving your goals.

If you’re unvaccinated or partially vaccinated: 
  1. Please email our reception team letting us know that you’re unvaccinated or awaiting your 2nd dose of the covid vaccine. That way we can accommodate you appropriately within the current restrictions. Click here to send an email to our reception team (getfixed@healthfix.com.au).
  2. When you are fully vaccinated, please email us your vaccination record, and follow the instructions here. 
If you’re unvaccinated or partially vaccinated, we are requesting for you to have a covid test within the 3 days prior of your in-person clinical (physio/EP/dietetics) sessions.

We understand the inconvenience of having regular covid testing, so we appreciate your support during this time. Our health care workers are also undergoing routine testing to limit the risk of exposure for all clientele and recommend using telehealth to continue your care when possible.

We are working towards finding simpler ways to conduct this testing  but for now, PCR testing through NSW Health is the best option we have to keep COVID19 away from vulnerable people using our essential clinical services.


We will need you to provide confirmation of your negative test result prior to your clinical session. You can send this email to getfixed@healthfix.com.au as soon as you receive your test result. If you don’t send through this confirmation prior to your session, we will switch your appointment to telehealth.
We are looking forward to removing this procedure for our unvaccinated clients in the near future as restrictions ease and vaccination rates increase. But in the meantime, we really appreciate your cooperation in keeping our community our safe and healthy.

What services can you access as an unvaccinated or partially vaccinated individual?
Exercise Services (PT/EP)
  • Outdoor 1 on 1 training at St Leonards Park
  • Telehealth training
  • Telehealth services for group fitness classes, pilates & yoga classes
Clinical Services (Physio, Dietetics, Critical EP Care)
  • Face to face services only if your condition will worsen without immediate care and telehealth is not appropriate
  • Telehealth services for all clinical treatment
  • Exercise rehabilitation in private treatment room
If you have any questions, comments or concerns on this process, please give us a call on 02 8065 0446 and our team will be able to help.